Thursday 9 April 2015

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Flipkart ramps up logistics; partners with Mumbai's dabbawalas

 NEW DELHI: Tapping on the country's renowned supply chain, online marketplace Flipkart today said it has tied-up with the 'Dabbawalas' of Mumbai to ensure last mile delivery to consumers.
It is also experimenting with a crowd-sourced delivery model that will connect local sellers and buyers with the help of voluntary delivery personnel, reducing delivery time.

The move comes amidst growing competition among e-commerce firms such as Flipkart, Snapdeal and Amazon, who are ramping up their logistics and delivery network to build a sound last mile delivery channel to beat rivals in gaining a dedicated customer base
It is also experimenting with a crowd-sourced delivery model that will connect local sellers and buyers with the help of voluntary delivery personnel, reducing delivery time.

The move comes amidst growing competition among e-commerce firms such as Flipkart, Snapdeal and Amazon, who are ramping up their logistics and delivery network to build a sound last mile delivery channel to beat rivals in gaining a dedicated customer base


"Dabbawalas have been in the profession of transporting lunch boxes with absolute precision for more than 120 years. They are a huge inspiration on how to conduct business without any paper or administrative back-up to keep the costs down," the Bangalore-based firm said in a statement.

The firm has partnered with one union of the dabbawalas. As a partner to eKart, the unique community of Dabbawalas will initially collect Flipkart marketplace shipments from the delivery hubs and deliver  it to customers, while picking their dabbas, it added.

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